About Us

About Us

TopCraftSupplies brings the best DIY jewellery and crafting supplies to you!

These items are perfect for expression of your own creativity. They’ll help you easily create gifts for friends and family, as well as your own custom designer jewellery. 
As well as selling our own handmade jewellery and accessories, we established cooperation with a large number of accessories manufactures and can offer the lowest prices for both wholesale and retail segments of the market. Buying with us you get the best service and the lowest price. 
Upon request, we are able to arrange wholesale orders for your business. Please feel free to contact us for further discussion. The discounts on wholesale orders are discussed individually with every buyer.

Shop Policies:

Order Processing Time

The time I need to prepare an order for shipping varies. For details, see individual items.

Estimated shipping times

North America: 10-14 business days
Europe: 14-30 business days
Australia, New Zealand and Oceania: 20-30 business days
I'll do my best to meet these shipping estimates but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Returns & exchanges
We gladly accept returns and exchanges
Contact me within 14 days of delivery
Ship items back within 30 days of delivery
We don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Address for returns
Changshou Road 999, 4, 4C
200042, Shanghai, China
Privacy Policy
We will only use your shipping and billing address, and contact information
  • To communicate with you about your order
  • To fulfil your order
  • For legal reasons (like paying taxes)

If you have special requests, don't hesitate to contact us.